I support humans flourish at work and build thriving workplaces and communities, using business psychology principles, one conversation, one experience, and one process at a time.
I am an organisational/ business psychologist and executive coach focussing on leadership, people and organisational development/ effectiveness as a coach, facilitator and consultant who supports and challenges her clients in a balanced and productive way, focusing on helping them make a real difference in their world.
Business or financial project management professional Business or related research professional Business and related associate professional Business, research or administrative professional Careers adviser or vocational guidance specialist Human resource manager or director Teaching and other educational professional Vocational and industrial trainer or instructor
Executive Coaching L&D / Training Behavioural / Cultural Change Coaching & Mentoring Defining Development & Training Needs Performing Psychological Assessments Talent Management Performance Management Personal Development Diversity & Inclusion Team Leadership / Mentoring People Management Stakeholder / User Interviews Organizational change management Programme / Project Management Performance Management / KPIs Interviewing & Psychometric Testing Developing & Delivering Training Materials Redundancy / Outplacement Business Transformation / Change Recruitment & Assessment Recruitment & Training Performance Review Team Leadership Team Management Team Supervision Troubleshooting & Problem Solving Stakeholder Management Relationship management Client Relationship Management Business Coaching Change Management Business / HR Transformation Critical Path Development Agile & Waterfall Methodologies Analysing Consumer Behaviour Data Analysing & Interpreting Data Analysis Reports Assessing Client Behaviour & Needs Capacity and performance management Client Engagement & Management Client Engagement & Project Scope Customer Support Developing & Implementing Process Strategies Developing Procedures, Standards & Specifications Drafting & Writing Text Preparing & Presenting Reports Process Workshop Facilitation Stakeholder / Client Management Writing Reports
Mar 2013 - Present
● Providing well-formulated plans for consulting/ coaching engagements and communicating detailed product knowledge. ● Assessing needs, designing and delivering extensive training programs as part of various projects aiming for specific outcomes. ● Strategy and implementation of change initiatives. ● Defining and directing project goals, objectives, critical success factors, milestones, and risks. ● Designing and developing new business practices, aiming to transform corporate cultures, delivering team solutions, and facilitating people, leadership and organisational development. Achievements ● Developed career pathways across multiple sectors and led full-cycle induction and onboarding programs. ● Implemented L&D initiatives aligned with business strategy, HR/L&D maturity, and end-to-end leadership development programs for diverse industries. ● Facilitated leadership away days, DEI initiatives, core skills training, and technical training for digital products. ● Conducted discovery work for organisational values redevelopment in a large healthcare organisation. ● Developed competency frameworks, performance management systems, and assessment strategies for various job families. ● Delivered 900+ coaching hours and 1200+ training sessions, consistently achieving intended project outcomes.
OD Lead with the People & Talent Team
Moorhouse Consulting, 2022
• Developed a solution to improve the onboarding experience of all new starters with the organisation across all three streams: Consulting background, Industry background and Associates, and all levels from Junior Consultant to Partner. During a scale-up phase, the business was growing at a 10% headcount increase/ month. Achieved successful onboarding of all new joiners, positive feedback from across all levels of the business and client feedback of people sent on projects has been improved as more knowledge and capability to navigate the support infrastructure improved compared with before. Also, drop out of new joiners within the first three months was zero% compared with previous data, where they had a 10-30% dropout rate.